Understanding package labels

Package labels can be vital to your success as a driver but may be confusing to understand. Consider using the key below to interpret package labels at pickup.
Note: Package labels may vary based on the sortation center but will contain similar elements.



  1. Recipient name and delivery address: Details should match information provided in the app for that stop. 
  2. Package number: Use this to identify the package when communicating with Shipt Support.
  3. Barcode: You'll be asked to scan this at various stages of the route. 
  4. Unique route and stop number: The first number in this series is the unique route number. The second number indicates the stop on the route. If additional packages are added to a route, and fall between existing stops, it will share the stop number with the closest address and include an asterisk to indicate it is a different stop. Utilize your in-app provided list to see the most accurate stop number. 
    • Experienced drivers suggest arranging packages by the stop number at pickup can make the delivery process run smoothly.
  5. Number of packages for the stop: This indicates the total number of packages for that particular stop. This can be read as "1 of 1 packages". 
    • Ex: For a stop with three packages, the first package will show “1x3,” and the corresponding packages will show “2x3” and “3x3,” respectively.

Last updated on August 7th, 2026

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